How often do I need to replace the clearomiser?
We recommend replacing the clearomiser (tank) every two weeks or every time when changing flavours to experience the best results.
How do I know when the battery needs recharging?
The button will flash 10 to 15 times to indicate the battery needs recharging.
Can I recharge the battery with any electrical appliance?
No. Only recharge the battery with the USB provided. Electrical components vary considerably and may not be compatible with each other.
What is the shelf life of Cloud 9 liquid?
Cloud 9 liquid has a shelf life of two years from the date of manufacture.
Do I need to store my liquid in any particular way?
Ensure the child proof cap is securely on and store in a cool place away from direct light.
How do I use the vaporiser?
To turn the battery on, tap the button 5 times as the battery has a safety chip to prevent accidental turn on. Hold the button down and draw on the vaporiser. 10 seconds of continuous use will cause the battery to temporarily cut off. Tap the button 5 times to turn the battery off.
How do I fill/refill the clearomiser?
Remove the clearomiser (tank) from the battery. Unscrew the mouthpiece from the top of the clearomiser (tank) and lean at an angle of 45 degrees. Hold the Cloud 9 liquid bottle nozzle close to the rim until the liquid reaches the 1.6ml mark, careful to ensure the liquid does not spill into the centre tube.